Our service is designed to complement your needs whether you want to enhance your existing in-house service, or a complete outsourced solution.
Why Qcom?
“Qcom has an established record of technical excellence and first class customer service, so we are delighted to continue to recommend them to our customers.”
Mike Pitt, Zebra Technologies Europe.
- We are a pan-geographic, quality-assured partner, working across the UK and Europe for manufacturers, distributors and resellers.
- We have a 30-year track record of delivering multi-technology outsourced technical functions and services.
- Our services range from technical support and all associated logistics, to consultancy around customer liaison and project management.
- Our highly-qualified engineers will ensure you deliver an enhanced service to your customers through manufacturer-authorised and accredited provision.
- And your reputation is protected by our commitment to quality – service is our business and we live or die by our last service call.
By choosing Qcom, you can also be confident we are:
- Specialists – we focus 100% on technical support and service, not product sales;
- Cost-effective – delivering cost savings to our customers through our significant economies of scale;
- Non-competitive – we don't work direct to the end-user, meaning your customer stays as your customer; and
- Confidential – we can deliver our services as an inseparable part of your own team
Customer service
“We chose Qcom because we believe they are the best technical support company in the business. They’ve given us excellent support so far, and have proved to be very responsive to our needs, and the needs of our customers.”
Stephen Henry, sales director of Sciamed, a leading provider of Auto ID and barcoding equipment to the NHS
Every partnership with Qcom is based around a close and proactive relationship with you, the client.
Our service is designed to complement your needs whether you want to enhance your existing in-house service, or a complete outsourced solution.
Our engineers operate as your engineers, trained and delivering service at the highest manufacturer-accredited standards, providing full customer feedback and even tracking sales leads from customer visits.
And our service delivery is supported by first-class technical facilities, logistics and professional services expertise, project managers, and administrators.